This Cookie Policy explains how Qore Chat (operated by “Qore”) uses cookies and similar technologies when you visit clickqore.com or interact with our services. By continuing to use the Services after seeing our cookie banner, you consent to the placement of cookies as described in this Policy.

1. What are Cookies (and Similar Technologies)?

Cookies are small text files that a website stores on your browser or device when you visit. They allow a site to remember your actions and preferences, and can improve security and user experience.

We also use similar technologies such as:

• HTML5 Local Storage & Session Storage – browser-based storage for larger amounts of data.
• Tracking Pixels / Web Beacons – tiny scripts/images to track interactions.
• SDK Storage – for mobile or desktop apps (if applicable).

We refer to all of these collectively as “cookies.”

2. Types of Cookies We Use

We use the following categories of cookies:

a. Essential

Required for core functionality such as log-in, session management, fraud prevention, and load balancing. Disabling these may break the Service.

Examples: Authentication token, CSRF token, load balancer cookie
Duration: Session or ≤ 12 months

b. Performance & Analytics

Help us understand site usage to improve performance and content through aggregated statistics.

Examples: Google Analytics (_ga, _gid), Plausible
Duration: 1 day – 24 months

c. Functionality

Remember your preferences (e.g., language, theme) so you don’t have to reset them every visit.

Examples: ui-language, theme-mode
Duration: Up to 12 months

d. Marketing & Advertising

Deliver relevant ads and measure campaign effectiveness. These are only set with your consent and in compliance with applicable regulations.

Examples: Google Ads, LinkedIn Insight Tag
Duration: Typically 30 days – 24 months

3. Third-Party Cookies

Some cookies are set by third-party services, including:

• Analytics providers (e.g., Google Analytics, Plausible)
• Payment processors (e.g., Stripe, Paddle)
• Customer support/chat tools (e.g., Intercom, Freshdesk)

These third parties may collect information across sites and have their own privacy policies.

4. Your Choices & Controls

You can manage cookies in several ways:

• Consent Banner: When required, a banner lets you accept, reject, or customize non-essential cookies.
• Browser Settings: Most browsers let you block, delete, or inspect stored cookies.
• Opt-Out Tools: You can opt out of analytics tools like Google Analytics via browser add-ons.
• Preference Center: You can revisit “Cookie settings” at any time from the page footer.

Note: Blocking essential cookies may impair site functionality. We currently do not respond to global “Do Not Track” signals.

5. Retention & Expiration

• Session cookies are deleted when you close your browser.
• Persistent cookies last until their expiration or manual deletion.

Cookie duration depends on their type and purpose (see section 2).

6. Updates to this Policy

We may revise this Policy due to changes in law, technology, or business practices. Updates will be posted with a new “Effective date.”

7. Contact Us

If you have questions about this Cookie Policy, contact us at 📧 support@clickqore.com.